FAQ

RM Pro Plus V2 (RM2+V2 • Model:10119)
NOTE:  This upgrade is not applicable to newer RMPro+ or RM Pro V3 devices. Do NOT upgrade if your device is NOT running v20024 firmware Do not send us s...
Sun, 18 Mar, 2018 at 4:47 PM
RM Pro firmware v20024 not supported
NOTE:  This upgrade is not applicable to newer RMPro+ or RM Pro V3 devices. Do NOT upgrade if your device is NOT running v20024 firmware Do not send us s...
Sun, 18 Mar, 2018 at 4:48 PM
Support for MP1 & MP2
MP1 and MP2 are supported in version 1.8.2 and later. Please refer to the full list of supported devices.
Sun, 12 Mar, 2017 at 10:59 AM
Support for S1C
S1C will be supported in the future release. We currently do not have an exact release date.
Sun, 15 Jan, 2017 at 10:27 AM
What are the differences between Trial, Lite and Full version?
Trial version is free to use for 7 days. No restrictions in functionalities of the app except the time limit. Lite version requires yearly subscription to ...
Sun, 5 Feb, 2017 at 1:50 AM
Is Tasker app required?
Tasker app is entirely optional. All other features in RM Plugin does not require Tasker app to be installed.
Mon, 23 Jan, 2017 at 10:35 PM
Do I need to add any new skills to my Alexa?
No. The only requirements for Alexa Bridge to work is your Android device needs to be able to run app in the background & in the same WiFi as Amazon Echo.
Mon, 23 Jan, 2017 at 10:37 PM
FireTV is not supported
RM Plugin app was designed to work only when it is installed directly from Google Play Store. This is to prevent any form of piracy or virus infection when ...
Mon, 23 Jan, 2017 at 10:38 PM
"Unable to manage device" error
If you have RM2+v2 (10119) model, please refer to this link. Otherwise, check the following conditions: Your Android device is in the same Access Point ...
Mon, 23 Jan, 2017 at 10:55 PM
Supported Broadlink Devices
RM2 RM Home RM Pro RM Pro Plus V2 (10119) --> Please update firmware to v20025 RM3 Mini (BlackBean) RMPro+ or RMPro3 (65437) (version 2.3.6 and lat...
Sun, 18 Mar, 2018 at 10:14 AM